Effective Date: June 8, 2026
Elite Commercial Cleaning (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, communications, and services.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, request information, book services, submit a form, or communicate with us by phone, email, or text message.
By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including:
Name
Business name
Phone number
Email address
Property or service address
Service details or cleaning needs
Appointment or scheduling information
Communication preferences
SMS/text message consent records
Any other information you submit through forms, chat tools, booking tools, email, phone, or text message
We may also collect certain non-personal information automatically when you visit our website, such as:
IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website or source
General website usage data
We may use the information we collect to:
Respond to inquiries and quote requests
Schedule consultations, walkthroughs, and services
Provide customer support
Send service-related communications
Confirm, update, or remind you about appointments
Send estimate follow-ups
Provide cleaning service updates
Improve our website, services, and customer experience
Maintain business records
Send marketing or promotional communications where permitted
Comply with legal or regulatory requirements
Protect our business, website, users, and operations
By providing your phone number and opting in through our website form, booking form, contact form, service request form, or other consent method, you agree to receive SMS/text messages from Elite Commercial Cleaning.
SMS messages may include:
Appointment confirmations
Appointment reminders
Estimate follow-ups
Service updates
Customer care messages
Account-related notifications
Occasional promotional offers, where permitted
Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency may vary depending on your interaction with us.
Message and data rates may apply.
You may opt out of receiving SMS/text messages at any time by replying STOP.
For help, reply HELP or contact Elite Commercial Cleaning at +1 562-608-1476.
We will only send SMS/text messages to individuals who have provided proper consent. We keep records of SMS opt-in consent where required for compliance and business purposes.
We do not sell your personal information.
We may share your information only as reasonably necessary to operate our business and provide services, including with:
Employees, contractors, or service providers assisting with operations
Scheduling, CRM, communications, and website platform providers
Payment, hosting, or technology vendors
Professional advisors or legal authorities when required by law
SMS consent and mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data, consent records, and related personal information will not be sold, rented, or shared with any third parties for their own marketing purposes.
Our website may use cookies or similar technologies to improve website performance, understand visitor behavior, and enhance user experience.
These tools may help us:
Understand how visitors use our website
Improve website speed, functionality, and content
Measure the effectiveness of ads or campaigns
Remember user preferences where applicable
You may be able to control cookies through your browser settings. Disabling cookies may affect some website functionality.
We retain personal information for as long as reasonably necessary to:
Respond to your inquiries
Provide requested services
Maintain business and legal records
Enforce our agreements
Resolve disputes
Meet legal, tax, accounting, or compliance obligations
Maintain SMS consent and opt-out records where required
We may delete or anonymize information when it is no longer needed for these purposes.
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
You may choose not to provide certain personal information, but doing so may limit our ability to respond to your inquiry or provide services.
You may also:
Opt out of promotional emails by using the unsubscribe link, where available
Opt out of text messages by replying STOP
Request help with text messages by replying HELP
Contact us to update or correct your information
If you opt out of SMS/text messages, we may still contact you through other permitted methods regarding active service requests, billing, or business-related matters.
Our website may contain links to third-party websites, tools, or platforms, including booking tools, social media platforms, embedded forms, CRM tools, scheduling tools, or payment platforms.
We are not responsible for the privacy practices, content, or policies of those third parties.
Your use of third-party services is subject to their own terms and privacy policies.
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information has been submitted by a child under 13, we will take reasonable steps to delete it.
Depending on your state of residence, you may have certain rights regarding your personal information under applicable law. These rights may include the right to request access to, correction of, or deletion of certain personal information, subject to legal limitations.
To make a privacy-related request, contact us using the information listed below.
We may update this Privacy Policy from time to time. Any changes will become effective when posted on this page with the updated effective date.
Your continued use of our website or services after changes are posted means you accept the revised Privacy Policy.
If you have any questions about this Privacy Policy or how your information is used, please contact:
Elite Commercial Cleaning
8022 Alix Ave
Los Angeles, California 90001
Phone: +1 562-608-1476